Home / The Leadership Library / Leadership Principles / The Nature of Leadership

The Costs Nobody Describes at Promotion

Promotion is always described as addition. More scope, more money, more say in what happens. The conversation is conducted entirely in the language of gain, and everything said is true.

There is a second column. Nobody reads it aloud, partly because the people doing the promoting have usually stopped noticing it, and partly because saying it out loud sounds like ingratitude. The items on it are not hardships exactly. They are subtractions, and they arrive on the same day as the raise.

You lose the work you were good at

The competence that got you promoted is now something you supervise rather than do. This is stated so often that it has stopped registering, and the version people repeat misses what actually hurts.

The loss is not the enjoyment. It is the daily evidence. A person who is genuinely good at a craft receives, every single day, unambiguous confirmation that they are good at it. The weld holds. The case settles. The forecast comes in within two percent. That confirmation is a steady supply of accurate information about your own competence, and most people have no idea how much they were relying on it until it stops.

Management supplies nothing comparable. The work you now do has outcomes that arrive in quarters or years, shaped by a dozen forces you did not control, and attributable to you only by convention. You can do the job well for eighteen months and possess no evidence of it. A considerable amount of what gets described as the difficulty of the transition is this specific deprivation, experienced without being identified.

Your friendships change category

The people you ate lunch with on Tuesday now have a material interest in your opinion of them.

This is not a claim that they become calculating, and most do not. The change is structural rather than moral. A relationship in which one party influences the other’s income, hours, and prospects has an asymmetry in it, and that asymmetry does not go away because both people are decent and wish it would. The new manager who announces that nothing has changed has said something everyone present knows to be false, and has revealed in the process that they have not understood their own position.

What can be preserved is real, and it is worth being precise about. Warmth survives. Regard survives. What does not survive is the particular kind of talk in which a person tells you the unedited truth about the organization, including the parts that reflect badly on them, at no risk. That was a function of you having no power over them, and you no longer qualify.

The information degrades

Everyone below you now edits before speaking. The editing is mild, mostly unconscious, and universal.

Nobody decides to deceive you. They round the estimate slightly toward what you seemed to want. They mention the problem after it has been contained rather than while it was still frightening. They present the option they think you will accept and describe the alternative fairly but briefly. Each individual adjustment is small enough to be invisible, and the aggregate is a leader operating on a picture of their organization that is consistently a few degrees off in the flattering direction.

The degradation compounds with each level. By the time information reaches someone four layers up, it has been through four rounds of small kindnesses.

What these three have in common

The isolation of leadership gets discussed as a social condition, something to be managed with peer groups and a sympathetic spouse. That framing is not wrong, but it misses the mechanism, and the mechanism is the useful part.

A person has two mirrors. The work tells them whether they are any good, and the people around them tell them the truth about how things actually are. Promotion clouds both, simultaneously, and it does so on a schedule that gives you no chance to compensate for one before the other goes.

What people experience as loneliness is frequently something more specific than the absence of company. It is the absence of correction. A senior leader can be surrounded by people all day and still have nobody positioned to tell them they are wrong about something that matters, and no result arriving soon enough or cleanly enough to tell them instead.

The partial remedies

None of this is fully solvable, and treatments that promise otherwise are selling something. Three things measurably help.

Keep a domain where you still do work with fast feedback. It does not have to be your profession. Anything with a real result on a short clock will do, and its function is not recreation. It is to preserve one honest signal about your own competence while your professional life stops producing any.

Build relationships outside your hierarchy. Peers in other organizations, people in the same seat elsewhere, anyone whose candour costs them nothing. This is the replacement for the lunch table, and it has to be constructed deliberately because it will not occur on its own.

Make the price of bad news visibly zero. Not once, in a speech. Repeatedly, at the moment someone brings you something you did not want to hear, in front of others. What you do in the first ninety seconds of receiving bad news sets the filter strength for everything you will be told for the next two years.

This is not an argument against taking the job

The work is worth doing and someone has to do it. Organizations run by people who wanted the position for its own sake are considerably worse than organizations run by people who understood what it would cost and took it anyway.

The distinction that matters is between paying a price you anticipated and paying one you were never told about. People in the first group tend to construct the compensations early, before they need them. People in the second spend two or three years believing something has gone wrong with them personally, when what has actually happened is that they accepted a well-understood set of subtractions that nobody thought to itemise at the time.

Edited by Patrick J. Wolf, PhD

Continue

More from Leadership Principles

Idaho Leaders publishes standing instruction and signed argument for people who carry responsibility in this state.

Browse the index