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Institutions and Stewardship

The obligations of those who inherit something built by others: continuity, succession, and the duty to hand it on in better condition.

Chapter contents

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  1. 01

    Volunteers Doing Serious Work

    Unpaid people perform work with real consequences across this state. Holding a standard without the instruments an employer has requires different methods, and most institutions use none.

  2. 02

    Inheriting an Institution

    You arrive holding the authority and none of the understanding. The first year determines whether you acquire it, and the instinct that got you the position works against you.

  3. 03

    Deferred Maintenance

    The purest form of the stewardship trade. Each year of deferral is defensible, invisible, and transfers a cost to somebody who will hold the position when the thing finally fails.

  4. 04

    When the Purpose Has Moved

    Institutions outlive the conditions they were built for. The question is whether anybody notices, and the people best positioned to notice have the strongest reasons not to raise it.

  5. 05

    Why People Comply When They Do Not Have To

    Institutions run almost entirely on voluntary compliance. Enforcement exists for the residual, and an institution that has to rely on it has already lost the thing that made it work.

  6. 06

    Institutions Under Population Change

    Rapid growth strains institutions in a specific way: the arrangements that worked depended on shared assumptions, and newcomers arrive without them. The strain is usually misread as a dispute about values.

  7. 07

    Running a Board Meeting That Matters

    Volunteer boards spend most of their meeting time on reports and almost none on decisions. The agenda is the instrument, and almost nobody treats it as one.

  8. 08

    The Founder Problem

    Somebody who built a thing has an authority no successor can inherit and a set of judgments nobody can distinguish from the institution itself. Both are obstacles to it surviving them.

  9. 09

    Recording What Is Held

    An afternoon, a recorder, and eight questions. The output is a dozen cases in the person's own words, which is the only form in which judgment survives a departure.

  10. 10

    The Quorum Problem

    Volunteer bodies fail from recruitment rather than from performance. The people who would serve well are the ones with the least available time, and nothing about the usual approach accounts for that.