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Why Change Fails

The month-four collapse, resistance as information, change fatigue, and the difference between announcing a change and making one.

  1. 01

    Changing What You Should Have Left Alone

    Some inefficiencies are load-bearing. A practice with no visible purpose has usually survived because it was solving something, and the cost of removing it appears months later in an unrelated place.

  2. 02

    The Announcement Fallacy

    Communicating a change is not making one. The announcement is the cheapest part and it feels like the hardest, which is why leaders reliably mistake it for completion.

  3. 03

    Change Fatigue

    The fifth initiative fails on arrival because of what happened to the first four. People are not tired of change; they have learned that waiting is the winning strategy.

  4. 04

    Resistance Is Usually Information

    Most of what gets labelled resistance is an accurate objection from somebody closer to the work. The label is attractive because it converts a substantive problem into a personnel matter.

  5. 05

    The Month-Four Collapse

    Every change programme has a point where the initial energy is spent and the results have not arrived. It is predictable, it is survivable, and almost nobody plans for it.