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Business and Community

A firm’s relationship with the place it operates in: the compact that is rarely written down, and what breaks it.

  1. 01

    When the Firm Has to Say No

    A visible firm is asked for something most weeks. Saying yes to everything is unsustainable and saying no badly costs standing, so the useful thing is a stated position decided in advance.

  2. 02

    What a Chamber Is Actually For

    Business associations do one thing no individual firm can do, and most of them spend their capacity on things individual firms could do perfectly well alone.

  3. 03

    The Unwritten Compact

    A firm and the place it operates in hold expectations of each other that nobody has recorded. The compact is invisible while it holds and expensive to rebuild once broken.